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Summary for Busy Founders:
LeakGrader runs autonomous, non-intrusive diagnostic website audits on public web targets to quantify lost inbound leads. We do not sell your personal data, we encrypt all stored intelligence using 256-bit TLS/AES, and you can request complete deletion of your data at any time by emailing support@leakgrader.com.
1. Introduction
LeakGrader ("we", "us", or "our") operates the website https://leakgrader.com and associated B2B intelligence services. This Privacy Policy describes how we collect, process, store, and protect your information when you use our website, diagnostic tools, and copy-paste fix kits.
2. Information We Collect
A. Information You Provide to Us
- Audit Requests: Website URLs or company names submitted for automated revenue leak diagnostic testing.
- Account & Contact Info: Email address, name, phone number, and billing preferences when you unlock a full diagnostic report or subscribe to a paid tier.
- Consultation & Lead Inquiries: Contact information entered into our contact forms or booked calendar slots.
B. Publicly Available Commercial Intelligence
- Public business registries, publicly accessible corporate websites, and professional contact databases used strictly for B2B commercial outreach synthesis.
C. Automatically Collected Technical Telemetry
- IP address (anonymized for geolocation market matching), browser type, referring URL, operating system, and performance latency telemetry.
3. How We Use Your Information
We process collected information for the following legitimate business purposes:
- To generate 15-point website diagnostic audits, speed benchmarks, and after-hours financial leak calculations.
- To generate website diagnostic audits, speed benchmarks, and copy-paste fix kits.
- To fulfill transactions, process payments via our certified merchant of record (Lemon Squeezy), and prevent fraudulent usage.
- To comply with regulatory obligations and enforce our Terms of Service.
4. Authorized Third-Party Sub-Processors
To provide our services, LeakGrader partners with trusted third-party service providers who process data on our behalf under strict confidentiality and data protection agreements:
- Lemon Squeezy Inc. (USA) — Merchant of Record, payment processing, checkout, tax compliance, and subscription billing. No raw credit card credentials are stored on LeakGrader servers.
- Resend Inc. (USA) — Transactional email delivery (login notifications, audit delivery, account verification, and customer support communications).
- Cloudflare Inc. (USA) — Content Delivery Network (CDN), Web Application Firewall (WAF), edge security, and DDoS mitigation.
- Render Services Inc. (USA) — Cloud server infrastructure hosting, database management, and container execution.
- Google PageSpeed Insights API / Alphabet Inc. (USA) — Retrieval of public Core Web Vitals and performance metrics for audited web targets.
5. Data Retention Periods
We store personal data only as long as necessary to fulfill the purposes described in this policy:
- Website Audit & Diagnostic Records: Audit reports generated for your account are retained for up to 90 days to provide historical trend reporting and dossier downloads.
- Account Credentials & Profile Info: Retained for the duration of your active account. If an account is deleted, personal credentials are permanently purged within 30 days.
- Transaction & Purchase History: Retained for 7 years in compliance with statutory financial, legal, and tax accounting obligations via our Merchant of Record.
- Server Logs & Security Telemetry: Connection logs, IP addresses used for burst rate-limiting, and error logs are retained for 30 days and then automatically overwritten.
6. Data Storage & Security Standards
We maintain rigorous administrative, technical, and physical safeguards. All data in transit is encrypted using TLS 1.3, and data at rest is secured via AES-256. We do not store raw credit card credentials on our servers; all payment transactions are handled through PCI-DSS Level 1 certified gateways.
7. GDPR & CCPA Compliance (Your Rights)
Regardless of your geographic location, LeakGrader extends the following universal privacy rights to all users:
- Right to Access: You may request a machine-readable copy of your personal data.
- Right to Rectification: You may request corrections to inaccurate personal records.
- Right to Erasure ("Right to Be Forgotten"): You may request permanent deletion of your data from our active databases and archives.
- Right to Opt-Out: You may opt-out of marketing communications at any time by clicking "unsubscribe" or notifying our data protection officer.
- Do Not Sell My Info: We never sell, trade, or rent personal consumer information to third-party data brokers.
8. Cookies & Tracking Technologies
We use strictly necessary cookies for session maintenance, currency preferences, and aggregated Google Analytics 4 (GA4) telemetry. You can control or disable cookie storage through your browser settings.
9. Contacting Us